Rent-a-Car Customer Service Consultant

Mercier Consultancy is currently offering an exciting opportunity for a Rent-a-Car Consultant with French and English based in Bulgaria. This role is ideal for French-speaking professionals who enjoy delivering outstanding customer service and helping customers with their travel needs. As a Rent-a-Car Consultant, you will assist customers with vehicle reservations, rental inquiries, booking modifications, and general support, ensuring a smooth and enjoyable rental experience from start to finish. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is a fantastic opportunity to build an international career in the travel and mobility industry.

Help Customers Hit the Road with Confidence

Join a global team supporting one of the world's leading car rental services. You'll guide customers through the booking process, answer questions about rental policies and vehicle options, and resolve any issues quickly and professionally. If you enjoy helping people, thrive in a fast-paced environment, and have a passion for travel and customer service, this is the perfect opportunity for you.

Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.

Requirements

• Fluency in French (spoken and written).
• Good command of English (minimum B2 level).
• Excellent communication and customer service skills.
• Strong problem-solving abilities and attention to detail.
• Comfortable working with computers and multiple software applications.
• Ability to multitask and work efficiently in a fast-paced environment.
• Customer-focused mindset with a positive and professional attitude.
• Previous experience in customer service, travel, hospitality, tourism, or call centers is an advantage but not required.
• Willingness to relocate to Bulgaria if currently living abroad.
• EU citizenship or a valid work permit for Bulgaria.

Benefits

• Fully paid training 
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Bonus structure
• Company-Provided Accommodation on arrival, and assistance in finding a long-term home