Accounts Payable Manager

WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.      

JOB SUMMARY

Lindblad Expeditions is seeking an experienced and results-oriented Accounts Payable (AP) Manager to lead our account’s payable function and a team of five AP professionals. This role is responsible for the end-to-end AP process, including vendor master data, invoice processing, payment operations, controls, service levels, and the ongoing transformation of AP systems and workflows.

The ideal candidate is a hands-on people leader who thrives in a dynamic, transformation-focused environment, builds strong and accountable teams, and brings a process excellence mindset. This individual will be expected to challenge existing ways of working, leverage technology and automation, and drive measurable improvements in efficiency, accuracy, controls, and internal customer service.

This position will work closely with internal departments, vendors, Accounting, Treasury, and Finance leadership to ensure timely and accurate AP operations while advancing a scalable, standardized, and well-controlled operating model.

KEY RESPONSIBILITIES

• Lead, coach, and develop a team of five AP professionals, establishing clear roles, performance expectations, service levels, and accountability.
• Own end-to-end accounts payable operations, including invoice intake, processing, approvals, vendor master maintenance, payment readiness, and issue resolution.
• Drive AP process and system transformation initiatives, including workflow redesign, automation, standardization, and adoption of new tools and technologies.
• Establish and monitor AP performance metrics and service levels, including invoice processing timeliness, backlog, exception rates, and close performance.
• Own vendor master governance, including new vendor setup and vendor changes, and ensure appropriate documentation, approvals, segregation of duties, and data integrity.
• Continuously assess AP workflows and identify opportunities to eliminate manual work, improve controls, reduce cycle times, and enhance the user and vendor experience.
• Oversee invoice processing and data capture workflows, ensuring accurate coding, appropriate approvals, complete supporting documentation, and timely resolution of exceptions.
• Manage AP close activities and ensure invoices, accrual-related information, and AP reporting are completed accurately within established close timelines.
• Develop, maintain, and continuously improve AP policies, standard operating procedures, training materials, and process documentation.
• Lead special projects and cross-functional initiatives related to AP, finance operations, systems implementation, and process excellence as assigned.

REQUIRED QUALIFICATIONS:

• 8+ years of progressive accounts payable or finance operations experience, including 2+ years of people management experience.
• Demonstrated experience leading AP teams and managing high-volume, multi-entity accounts payable operations.
• Proven track record of driving process improvement, system transformation, automation, or operational excellence initiatives.
• Strong understanding of AP controls, vendor master governance, invoice workflows, payment processes, and month-end close requirements.
• Advanced proficiency in Microsoft Excel and strong experience working within ERP, procure-to-pay, workflow, or AP automation systems.
• Strong leadership, organizational, problem-solving, and project management skills with the ability to manage competing priorities.
• Must be available to work onsite at least 3 days per week in our New York City-area office.

OUR BENEFITS • Travel benefits for employees and their family  • Voyage of Discovery trips for employees to travel as guests   • Health insurance including Medical, Dental, Vision   • 401(k) plan with employer match   • Long-Term Disability, Life & AD&D Insurance • Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care   • Pre-Tax Commuter Benefit   • 7-8 Paid Holidays • 1 Floating Holiday Options  • Up to 15 days of vacation (pro-rated per anniversary year) • Parental Leave • Sick/personal days per city & state ordinance • Pet Insurance discount   Hybrid Work Schedule Positions based in our New York and Seattle offices follow a hybrid work schedule, requiring employees to work in the office Tuesday through Thursday, with the option to work remotely Monday and Friday. Candidates must reside within reasonable commuting distance of their designated office.   Communication Skills  Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos.   Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.    PHYSICAL DEMANDS  While performing the duties of this job, the employee is frequently required to sit, talk and hear.  The employee will also be required to write and type.  The employee is occasionally required to stand, walk, and reach with hands and arms.     COMPENSATION STATEMENT Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.   For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.   EQUAL OPPORTUNITY EMPLOYER STATEMENT At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.