Change Management & Training Specialist

We are seeking an experienced Change Management & Training Specialist to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment.

The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives.

The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working.

Key Responsibilities

• Develop and implement comprehensive Change Management Plans for organizational, operational, digital, and business transformation initiatives.
• Conduct change impact assessments to identify how changes will affect employees, processes, roles, systems, and business operations.
• Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives.
• Identify potential resistance to change and develop appropriate mitigation and engagement strategies.
• Assess organizational readiness and develop action plans to improve change adoption.
• Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle.
• Develop and deliver training programs, workshops, awareness sessions, and briefing sessions to support organizational change.
• Conduct Training Needs Analysis (TNA) based on business requirements, competency gaps, and upcoming organizational changes.
• Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources.
• Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements.
• Facilitate instructor-led and virtual training sessions for employees and stakeholders.
• Support the development and implementation of train-the-trainer programs where required.
• Monitor training participation, knowledge transfer, competency development, and employee adoption.
• Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives.