Field Service Engineer
US$80,000 – US$110,000 / yr base salary
Posted 10 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
| Base salary | US$80,000 – US$110,000 / yr |
|---|
Field of studyComputer Science, Electrical Engineering, Engineering, Mechanical Engineering, Mechatronics (or related)
Study levelAssociate degree or higher
About Dexterity
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
About the Role
As a Field Service Engineer, your primary mission is keeping Dexterity’s robotic systems running at peak performance in live customer warehouse environments. This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.
You will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.
Key Responsibilities
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On-Site Servicing & Maintenance: Execute hands-on field repairs, preventive maintenance, component replacements, and system upgrades on production robotic systems.
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Field Hardware Diagnostics: Perform root-cause analysis (RCA) on failing physical hardware, mechanical assemblies, pneumatics, sensors, and electrical control circuits using multimeters and oscilloscopes.
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Software & Systems Triage: Use Linux/UNIX command line interfaces (CLI), networking diagnostics, and trace/debug logs directly on customer sites to diagnose and resolve operational anomalies.
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System Commissioning & Deployment: Lead hardware installation, software commissioning with specialized tooling, testing, and calibration during new system rollouts.
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Spares & Component Refurbishment: Assist in RCAs on failed production components, log ticket updates, manage spare parts inventories, and refurbish components following repair protocols.
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Execute escalation playbooks to resolve critical outages rapidly, supporting internal and offshore operations teams to hit Dexterity SLAs.