Technical Training Technician

About ANA:  Join a recognized industry leader - Alliance North America was proudly named a 2025 Top Workplace in the Manufacturing Industry, an honor based entirely on feedback from our own employees about our culture, values, and workplace experience.   Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA’s patented EBOSS® Hybrid Energy System and Smart load bank system.  Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment.   ANA is headquartered in Henderson, Nevada, with locations in Cypress, California, and Spartanburg, South Carolina. ANA is growing and scaling, and we are seeking a Technical Training Technician in an onsite position in Henderson, Nevada. As a Technical Training Technician, you will deliver hands-on manufacturing training, support operator qualification, maintain accurate training records, and reinforce standardized work across the production floor. You will help ensure employees are trained consistently and prepared to perform assigned work safely, correctly, and efficiently.   The position is fully onsite, and the work schedule is weekdays from 8:00 AM-5:00 PM. This role reports to the Plant Manager. 

Role & Responsibilities:

• Deliver hands-on onboarding, station training, cross-training, refresher training, and requalification for production employees using approved work instructions, SOPs, visual aids, and training plans.
• Demonstrate assembly, disassembly, inspection, material-handling, equipment-use, safety, and quality requirements at the workstation level.
• Coordinate structured shadowing and supervised practice, coach employees during the learning process, and provide clear feedback on progress and remaining skill gaps.
• Administer practical skill observations and qualification checklists, document demonstrated competency, and recommend employees for certification when established requirements are met.
• Maintain complete and audit-ready training records, including attendance, qualification checklists, training acknowledgments, requalification status, and the operator skills matrix.
• Ensure current work instructions, SOPs, visual aids, and other approved training materials are available at the point of use, and remove obsolete or superseded materials from the production floor.
• Identify unclear instructions, missing visuals, difficult-to-teach steps, and recurring employee questions; provide documented feedback to the Technical Training Engineer for review and correction.