Account Manager

ABOUT THE ROLE

You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on.

You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard.

WHAT YOU'LL OWN

1. Listing Content & SEO

• Keyword research, title and bullet copy, A+ content body text, backend search terms

• Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads

• CTR and conversion rate A/B testing, indexation and keyword tracking reports

• Phase 1–4 SEO strategy, competitor research, and keyword placement files

2. Creative & Image Management

• Develop main image optimization ideas and write clear design briefs for the GD team

• Review designer output, coordinate revisions, and upload finals to Amazon

• Manage A+, Premium A+, and Brand Store design end-to-end

3. Account & Catalog Management

• Day-to-day Seller Central operations across all assigned accounts

• Resolve suppressed ASINs, catalog errors, and Seller Support cases

• Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health

4. Client Management

• Handle technical queries and operational updates; always keep the Brand Manager looped in

• Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies

• Run SKU-level profitability analyses and surface margin improvement opportunities

5. Graphic Designer Coordination

• Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront

• Provide clear briefs with reference images and communicate client expectations precisely

• Review designed assets, coordinate revisions, and obtain client approval before uploading

6. Task & ClickUp Management

• Keep daily capacity workload up to date in ClickUp every single day

• After every meeting, ensure all action items are captured as tasks with due dates

• Flag blockers immediately — never let missed goals go unaddressed

7. Growth & Strategy

• Develop growth strategies aligned with client goals; share recommendations with the Brand Manager