Medical Assistant

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.
Location: Chenming & Margaret Hu Medical Center (HMC)   Job Summary: The Health Coach is a Medical Assistant who, under supervision from the Clinic Site RN Manager/ Clinic Units Manager, also serves as a member of the chronic care management team, collaborating with patients and their providers to optimize the delivery of health care services. The Health Coach provides medical assistance and interpretation, coordinates patient care with providers, and performs clerical tasks.   Note: Applicants must meet the minimum language requirements to be considered. Please review these requirements carefully before applying. Applications that do not meet these criteria will not be considered.

Essential Job Functions

Clinic

• Provides the highest quality of Medical Assistant care according to clinic policies and culturally competent care consistent with the agency’s Guide to Service Excellence and Corporate Compliance Plan.
• Safeguards patients’ privacy rights and cooperates in the resolution of patient complaints.
• Participates in a year-long intensive training program to learn the core competencies required of a Health Coach II 
• During the training process, incumbents are required to perform all the Health Coach II duties under close supervision and are expected to meet the goal of working independently by the end of the training period.
• Takes and records vital signs, recognizing abnormalities, and reporting them to nurses and providers.6. Interviews patient to obtain and record medical history using SOAP format in preparation for medical visits
• Obtains basic health information and relevant documents and records.
• Participates in team huddles with providers before the start of clinic day to prepare for patient visits and manage standing orders.
• Performs basic in-clinic lab tests and obtains/processes specimens for lab send-out
• Performs tests such as electrocardiogram, spirometry, audiometry, and Snellen test.
• Performs basic nursing procedures such as injections (for immunizations and tuberculin skin tests only), phlebotomy, and dressing changes.
• Fills out forms for ancillary services or referrals as directed by a physician.