Engagement Principal

Aera Technology is a pioneer in the growing category of Decision Intelligence Platforms and a Leader in the Gartner® Magic Quadrant™ for 2026 – the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud™, we are helping the best-known brands in the world make smarter, faster decisions.   Privately-held and VC-funded, we have a global team of over 400 Aeranauts – and we’re growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable. 

The Senior Engagement Principal is the primary person responsible for the successful deployment of Aera solutions for our customers and ultimately, of the value delivered to our clients. The Senior Engagement Principal builds a long-term client relationship, becoming a “trusted advisor” to senior level executives within the client organization. Together with the Client Partner, the Senior Engagement Principal will contribute to developing existing clients, primarily by defining a roadmap towards  Decision Intelligence.

This position is a player/coach and you will not only own project delivery, but will also contribute to functional and technical deliverables. In addition, you will be instrumental in winning  new customers. The Senior Engagement Principal a key contributor to sales cycles, as a subject matter expert and as the owner of key activities such as customer workshops, RFx responses, demos, POCs, and proposals. You will skillfully navigate both pre-sales and post-sales responsibilities, ensuring a seamless engagement from the first touchpoints to the actual project delivery.

 

Responsibilities

• Act as supply chain subject matter expert, both during the implementation & pre-sales situations

• Work closely with our Product and Technical teams to drive our product improvements and direction

• Single point of contact between the customer, Aera team, as other parties such as consultants and system integrators for all project-related topics - Including C Level Engagements

• Ensure project requirements are understood by Aera resources and delivered on-time and in accordance with customer expectations and statement of work (SOW)

• Manage project resources, track progress via KPIs, and escalate as required