Incident Response Analyst

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.   Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.   Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sophos is seeking an experienced Incident Response Analyst to support Managed Detection and Response (MDR) customers within the Critical Incident Response Unit (CIRU).

As an Incident Response Analyst 3, you will lead the investigative stream of active cyber incidents, performing advanced forensic, analytical, and containment tasks across diverse customer environments. You will operate with moderate autonomy, serve primarily in an Incident Responder role, and support Advisors by validating findings, shaping investigative direction, and preparing technical context for customer communication. This role acts as a bridge between junior responders and senior analysts, ensuring technical accuracy, investigative consistency, and high quality documentation throughout the engagement.

What you will do

• Utilize Sophos technologies to investigate, contain, and respond to cyber incidents
• Conduct analysis of cyber incidents for malware, ransomware, and other common attack types
• Maintain accurate and detailed documentation for analysis performed during cyber incidents
• Recognize and codify attacker tools, tactics, and procedures that can be applied to current and future investigations and tooling
• Provide clear and concise communication to MDR customers during cyber incidents