Team Lead

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.   Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.   Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary 

Sophos is seeking an experienced and motivated Security Operations Manager to support its Managed Detection and Response (MDR) customers.

The successful candidate will be responsible for the operational management and effectiveness of the Security Operations Center and its personnel. This involves overseeing the day-to-day security operations and ensuring the strategic and operational mission of the MDR Team is fulfilled. 

What you will do

• Maintain supervision over operational tasks and provide day-to-day oversight for threat analysts 

• Oversee analysts in their investigation and response  

• Activities when security incidents arise to determine possible root cause and resolution   

• Effectively communicate information to stakeholders of all levels 

• Demonstrate experience in network and host-based intrusion analysis, incident response processes and procedures, digital forensics and/or handling malware 

• Acting as a lead throughout incident scenarios and provide subject matter expertise in cybersecurity incident response· 

• Successfully executing incident handling procedures as well as direct response to cyber security incidents