Software Developer
CA$104,000 – CA$145,000 / yr base salary
Posted 15 Jul 2026
Advertised as “Senior Software Developer, Application Support (Remote First)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
- Employment
- Remote
- Contract
- Full-time
| Base salary | CA$104,000 – CA$145,000 / yr |
|---|
Field of studyComputer Science, Engineering
Study levelDiploma or higher
About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!
We are looking for a Senior Software Developer, Application Support! Reporting to the Associate Director, IT, this senior technical member of the Application Support team will work across Zensurance's engineering domains to investigate, diagnose, and resolve complex platform issues end-to-end — owning escalated incidents from triage through code-level fixes and deployment.
In this role, you will develop broad familiarity with Zensurance's systems and codebases, coach and mentor team members, and partner with Engineering Leadership to continuously improve the quality and capability of the Application Support function.
This is a remote-first role within Canada. #LI-Remote
Responsibilities:
Technical escalation & resolution
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Serve as the primary escalation point for Tier 3+ incidents raised by the Application Support team that require deep technical investigation.
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Investigate escalated issues at the code level — reading, understanding, and modifying production codebases across multiple engineering domains.
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Take end-to-end ownership of resolutions: diagnose the root cause, implement and test a fix, and deploy to production.