Functional Consultant

Imagine joining a fast-growing practice at the forefront of cloud technology, where high-impact client work comes with genuine work-life balance and real support for your growth. That’s what you’ll find in our Coupa practice at CrossCountry Consulting – a leading Coupa Services Partner and named Partner of the Year that guides clients through the full project lifecycle and beyond.

As a Functional Senior, you'll own assigned workstreams across full-lifecycle Coupa implementations, bringing hands-on Coupa experience and functional expertise to deliver tailored solutions that drive operational excellence and lasting results. You'll execute all phases of your workstream – from requirements and solution design through configuration, testing, and go-live – working alongside leaders and project teams to deliver high-quality outcomes and build the skills to keep advancing your career. Along the way, you'll collaborate with a team that holds itself to a high standard and invites you to contribute beyond client delivery.

What You'll Do

Own Workstream Delivery

• Own delivery of your assigned workstream across end-to-end Coupa implementations, executing all phases from requirements through deployment across modules including Procurement, Payables, Expenses, Sourcing, Contract Lifecycle Management, and Supplier Management
• Facilitate requirements-gathering workshops and perform fit-gap analysis for your workstream, translating business needs into scalable, best-practice solution designs
• Redesign business processes within your workstream by identifying inefficiencies and recommending solutions that improve spend visibility, compliance, and operational performance
• Perform hands-on configuration and manage integration touchpoints, testing cycles, and supplier enablement activities for your workstream, ensuring quality and consistency across your deliverables
• Serve as a trusted day-to-day contact for client stakeholders within your workstream, building strong working relationships and escalating risks and issues to the Functional Lead or project manager as appropriate

Drive Quality & Continuous Improvement

• Perform data analysis, import/export formatting, and test script development to support client deliverables and system integrity
• Identify reusable design patterns and proactively recommend configurations or process changes; contribute to internal templates and knowledge resources
• Maintain thorough documentation of design decisions, configurations, and project deliverables in line with CrossCountry standards

Embrace AI & Emerging Tools