Voice and Video Engineer

Job Description
BAE Systems is seeking an experienced Unified Communications Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate.

The candidate will handle the day-to-day VTC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and act as the Engineering Lead for the VTC Collaborations Program for the Strategic Systems Programs (SSP). This position requires you full-time on-site at Washington Navy Yard five days per week. Some travel is required.

As an onsite Unified Communications Engineer, you will manage daily operations of the Unified Communications subsystems and are responsible for operations and maintenance of all VTC and Voice over IP devices to include Call Managers, Session Border Controllers, Voice over IP endpoints, Video Communications Servers, MCUs, Gateways, room-based VTC systems, Desktop VTC devices, and other VTC-related equipment. You will conduct integration and configuration of existing unified communications hardware, including application of security controls and management support to the network infrastructure that underlies the unified communications platform.

As lead support for maintenance of all aspects of VTC, you will:

• Patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events
• Maintain and provide configuration management information that shall include but not be limited to: equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords
• Ensure technical solutions comply with all applicable DoD regulations and industry standards
• Monitor system and network operations, and notify users when systems display non-standard or out of tolerance behavior
• Apply technical expertise to mitigate potential system problems before they occur
• Resolve all Voice and Video service interruptions and technical problems in a timely manner, should they occur
• Ensure all IP and ISDN based Voice and Video systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG)

This position also provides enterprise-level system administration for the VTC enterprise. You will:

• Have the ability to work independently on projects and problems
• Resolve system operational problems by troubleshooting and performing fault isolation and repairs, replaces, or reprograms faulty equipment, as required