Client Solutions Manager

Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The Client Solutions team are responsible for campaign execution and success, working closely with the Client Partner team to deliver a first-class service to clients. Working with the top agencies and brands across Latam to educate and inform about the exciting evolution of this platform and Aleph. The Client Solutions Manager In partnership with the Client Partner and in collaboration with the Brand Strategist, is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.   

Main Responsibilities

• Participate in strategic planning with sales to grow or generate new business opportunities. 
• Act as a consultant for top Key accounts  
• POC for clients to deliver campaign management and reporting in time, Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs, and creatives efficiency metrics against defined KPIs) and delivery. 
• Ensure that SLAs are respected to become 1st class in client service.  
• Performance side: optimize accounts to increase spend and on the reservation side, you will need to manage the project to success.  
• Drive education on products, company updates and share company best practices as relevant to client or agencies' business.  
• Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.  
• Be the premium contact of the Sales Team.  
• Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)