RN Supervisor

** This role is currently accepting applications from candidates interested in Full-Time and Part-Time positions. Please note we are currently hiring for Full-Time only, but welcome interest and continued conversation from all qualified applicants.  Sign-On-Bonus available for candidates who interview and have an accepted offer by the end of September.**

About Activate Care:

At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spending. 

Role Overview:

The RN Supervisor leads a distributed team of RN Assessors who travel to members' homes across Massachusetts to complete in-person health assessments for a managed care health plan's dually eligible members. This is a player-coach leadership role: you own your team's quality, productivity, compliance, and professional development, and you serve as the senior clinical resource for the assessment work. A central part of the role is protecting the health plan's completeness and quality standards by auditing your team's work before it is submitted. Like the assessors you lead, the team's scope is assessment and documentation with a clean handoff to the health plan's care management team, not care plan development or ongoing care management.

Responsibilities: 

Team Leadership & Development

• Help with hiring, onboard, train, coach, and retain RN Assessors
• Provide day-to-day supervision, regular one-on-ones, and performance management, including field observation and ride-alongs.
• Build and maintain a coverage plan so assessment timeliness is protected during PTO, leave, and turnover.
• Provide day-to-day supervision, regular one-on-ones, and performance management, including field observation and ride-alongs.
• Build and maintain a coverage plan so assessment timeliness is protected during PTO, leave, and turnover.
• Reinforce field-safety practices for independent in-home visits and support nurses working alone in the community.

Clinical Quality and Audit

• Conduct rigorous pre-submission audits of assessments (Uniform Core, Functional, and Comprehensive), coding, and SOAP notes to intercept errors before final submission to the health plan's review team.