Product & Design

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About this team

The Product and Design team at Super.com is a high-performing and fast-paced team who are passionate about creating meaningful, impactful products that help our millions of customers experience more of what life has to offer.

 

We champion the three key pillars of successful products: data driven business outcomes, true understanding of who our customer is, and integration of magic. We are guided by “truth-seeking”, where our thirst for data driven decision making drives us to be correct rather than look good. We debate, dig deep, collaborate, and work together to uncover what our customers and the business need, how to build it, when and why to build it, and then help guide the execution to see it come to reality. We experiment routinely, and look for insights from quantitative and qualitative data wherever we can get it. We create the roadmap for where the product is going, assess the impact it has on our customers and business, and ensure Super.com is a world class product loved by millions of people. If you’re looking for a place to be challenged, be data driven, experiment, and push product strategy forward, this is it!

About this role

We are looking for a dynamic and visionary VP, Product & Design to lead our product strategy and development. As the senior leader of the P&D team, you will be responsible for building and executing the roadmap that drives both short-term and long-term growth. This is a high-impact role where you’ll have the opportunity to work directly with the CEO and cross-functional teams to bring bold ideas to life.

You’ll be responsible for defining our product vision, setting product priorities, leading leaders, and ensuring we deliver exceptional experiences that resonate with our users. If you're someone who thrives in a fast-paced, ever-evolving startup environment and loves building products from the ground up, we want to meet you.

What you’ll be working on:

• Grow and Lead the Product & Design Department

  • Lead and mentor the whole product wing at Super.com, covering product management, product design, user research, market research, and creative.

  • Uplevel, mentor, and position the product teammates to be an innovative, championship team across the board.

• Stakeholder Management & Cross Functional Collaboration

  • Collaborate and communicate with top level leadership and cross-functional partners across the organization to ensure alignment on product goals and priorities.

• Strategic Leadership

  • Collaborate with the CEO and the GMs to drive top level product vision and strategy that is aligned to Super.com’s goals.

  • Own and improve the outcomes for the whole product experience and product team, and identify and execute on 10x impact opportunities.

  • Balance the revenue and growth goals of the business with the needs of our customers along with creating high quality, magical experiences.

  • Identify potential risks and develop mitigation strategies to ensure successful product delivery and customer satisfaction.

• Execution, Analysis, & Operations

  • Dig deep into the details, collaborate with the team to draw data driven insights, and work with teammates to drive these insights into shipped solutions.

  • Balance depth in execution with stepping further back to analyze and understand the holistic performance of the whole product.

  • Oversee the entire product lifecycle from concept to launch to maintenance and eventual retirement, and understand the performance of each relevant team at each stage.

  • Maintain a balance of shipping at high velocity and high quality, advocating for both speed of learning with customer experience.

• Market & Research

  • Maintain a deep understanding of customer needs and behaviors through direct customer interaction and market research.

  • Discover and drive key generative research projects that identify new opportunities for the product and business.

  • Stay informed about technological advancements relevant to the product domain and leverage them effectively.

What we’re looking for:

• 12+ years in product management

• 8+ years in people management, with experience leading teams of 20+

• 3+ years managing or leading design & research teams

• Proven track record of high performing teams, product success in the market, and business success

• Experience leading consumer products from zero to one and growth stage

• Strong operating range (can be strategic as well as tactical when needed)

Nice to Have:

• Experience in travel, fintech, or adtech & earnings

• Experience leading UXR and research teams directly

• Mostly B2C experience

• Membership management experience

• Mastery of Reforge principles

• Experience leading remote teams across multiple disciplines

• Experience collaborating with GMs to create a collective product strategy

• Led in Series C+ companies (at scale)

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

 

-Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.

-Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.

-Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.

-Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.

-Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.

-Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

 

And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.

 

Super.com uses artificial intelligence (AI) technologies to support certain aspects of the recruitment process, such as initial application screening (i.e. work authorization) and technical assessments. These tools are designed to improve the efficiency, consistency, and fairness of candidate evaluations. All other assessments and final hiring decisions are conducted with human involvement. Candidates may request a human review of any AI-assisted outcome by contacting talent@super.com_._

 

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.