Marketing Technology Director

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

We are seeking an experienced Competency Leader with deep technical expertise in Adobe platforms to join our growing Modern Business Platforms practice. Positioned to ensure a seamless transition from pre-sales through delivery, this role serves as a trusted advisor to clients and Adobe partners, with a primary focus on optimizing customer experiences and marketing strategies through the Adobe Experience Platform (particularly Real-Time CDP)and the newer Adobe CX Enterprise solution. A strong understanding of broader data, marketing, and AI technologies to design scalable architectures and strategies for successful platform implementations and launches is critical to success.

The Competency Leader partners with client service and business development teams to identify and expand account opportunities, creating solutions that maximize customer value through Adobe platforms. This role is also central to shaping how clients think about and adopt AI-powered capabilities - from Adobe's native AI tooling to broader agentic and generative AI patterns that integrate with and extend the platform's value. This high-visibility role supports partnerships with Adobe and other platforms to foster innovation, drive product adoption, achieve company certifications, and influence product roadmaps.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role & Responsibilities

• Serve as a platform expert in Adobe Experience Platform Real-Time CDP and other products (CJA, Target, AJO,Adobe CX Enterprise).

• Maintain subject matter expertise as platforms evolve - with particular emphasis on Adobe's expanding AI capabilities - including leading development of playbooks and documentation for scaling solutions