Real-Time Market Operations Specialist

Xpansiv is the leading infrastructure provider for the energy transition markets.   Our comprehensive platform includes registries, online marketplaces, market execution services, wholesale power solutions, and market data for energy and environmental commodity markets. Trusted worldwide, Xpansiv enables stakeholders to deliver transparent, credible, and auditable environmental claims to address the growing global demand for assurance and accountability on climate action and sustainability performance.   From our founding in 2009 through more than 10 acquisitions, Xpansiv has become a global leader in environmental commodity markets.  We are backed by Blackstone and other leading investors.
Description:   The APX Market Operations Support Specialist is a high-impact role in supporting our wholesale power market operations (wind, solar, energy storage, and load resources) across, ERCOT, CAISO, MISO, SPP, PJM, NYISO, and ISO-NE. APX Market Operators are full-time client service specialists responsible for using proprietary technology and market expertise to facilitate wholesale electricity transactions across several geographic regions. Market Operators communicate with our clients via phone and email to ensure the proper flow of information between them and the operator of the electricity grid. Market Operators are also responsible for research and documentation of market changes, internal product testing and feedback, and the maintenance of Market Operations support procedures.   What you’ll do:

• 24/7 Real-Time Operations
  • Support all clients including, but not limited to:
  • Resource Management (Dispatch, Outage, 24/7 Agent)
  • Transaction Management (Day-Ahead/Real-Time Scheduling)
  • Helpdesk support for MarketSuite, APX System/Infrastructure and Market Knowledge
  • NERC E-Tag Monitoring and Adjustments
• Monitor all serviced client portfolios and ensure valid submissions prior to Market Deadlines
• Escalate and address all System Emergencies in-line with Operating Procedures
• Assist with internal system testing
• Maintenance and Development of Operational Documentation
• Daily Reporting on market and client activities

  What you’ll bring:

• Bachelor’s degree, preferably in Business or technical field
• Excellent verbal and written communication skills
• Ability to react to quickly changing priorities and strict deadlines
• Strong analytic skills
• High level of attention to detail
• Ability to work rotating shift work, including days, nights, weekends, and holidays