Deposit Operations Supervisor

Deposit Operations Supervisor – To $90K – Park Ridge, IL – Job # 3616

Who We Are

The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!

We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.

The Position

Our client is seeking to fill a Deposit Operations Supervisor role in the Park Ridge, IL area. The chosen candidate will be responsible for ensuring frontline staff have the tools to help customers, adhere to regulations, and be aware of procedures and changes to procedures, ensuring our commitment to unparalleled service.

This position offers a competitive salary of up to $90K and a full benefits package. (This is not a remote position).

Deposit Operations Supervisor responsibilities include:

• Monitors daily operations and manages risks by ensuring controls and procedures are in place and functioning, including staffing and cross-training. Reviews day-to-day functions, and ensures procedures are being followed. Primary daily operations include, but are not limited to: new account openings, exception item processing, debit card support and processing, IRA and HSA administration.

• Oversee the wire transfer process, including procedures, risk assessments, process, training and assisting with wire transfers as needed.

• Responsible for Debit Card management in the organization- inclusive of vendor contract and pricing, platform administration, identification of strategic payment initiatives, performance, report preparation and oversight of the day to day processing and dispute settlement.

• Direct and coordinate quality control of deposit services to include promoting product knowledge and support; training and consistency of practices; customer information quality and integrity and regulatory compliance of customer information and standards.

• Leads the teams in identifying and implementing changes for improved efficiency and overall quality of the department’s operations, as well as working closely with other departments to identify cross-functional efficiency opportunities.

• Research latest trends in technology and makes recommendations that align with the banks Technology Roadmap and Strategic Initiatives.