Commercial Portfolio Manager

Commercial Portfolio Manager – East Bay, CA   At Windsor Management, we're constantly expanding and seeking talented individuals to join our growing team. This position is open year-round to support our continued growth.   This position will manage a portfolio of commercial properties in the East Bay, CA. This role requires a valid driver's license and reliable transportation.  

An Ideal Candidate

• You’re resourceful. You know there’s always an answer, and you pride yourself in finding it.
• You’re discerning. You know the difference between what the owner wants and what the property needs.
• You don’t just manage. You protect. You protect the long game from short-term thinking. You protect the asset from the owner's blind spots.
• You take pride in the dollars saved and the value added. You know what a property is worth, and what it could be worth.
• You’re trusted. You're the person they call. And the reason it doesn't happen often.

  About Windsor At our core, we are our people. We want talented teammates with whom we can work and win together. We strike the balance on speed and accuracy, owning our work through responsibility and delegation versus collaboratively relying on each other as a high trust team, and solidifying procedures and establishing new ones. We know employees may leave our company over time, but we want to create an environment so amazing that it never crosses your mind. But if you do leave, we want you to know the value of the skills and development gained at Windsor so you can continue to thrive. With the best people both doing our own work and chipping in to make Windsor and each other better, Windsor can continue to thrive and grow which creates more opportunities for everyone to develop.   Our Service In an ideal world, tenants would pay their rent on time, buildings would never have any issues, and the building owners could ride off into the sunset. The world isn’t ideal. Rents are late. Things break. Help is needed. That is where we step in. Windsor provides a white glove service so owners can still ride off into the sunset.   Windsor Growth Our reputation drives our growth. Our growth has been 100% word of mouth referrals from happy clients and vendors. It is a testament to our collective, quality output and a testament to the staff we hire. Windsor was recognized in the Top 100 Fastest Growing Companies in the Bay Area in 2022-2025.   What Success Looks Like for You   We do not manage to KPIs. Instead, we lead through communication and trust. How the workload is; how the buildings are doing; your ability to handle more complex and challenging buildings.   Collectively the team knows which team members they can go to with questions. They know who always delivers for their owners. They know who can solve the hardest, trickiest problems. That is how we define success.    

Responsibilities

Relationships & Communication

• Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests. Respond to all communications promptly and lead with solutions
• Maintain productive tenant relationships through proactive communication, renewal management, and confident handling of difficult conversations

Financial Management

• Review property financials regularly to ensure adequate operating cash and reserves
• Prepare annual budgets and monitor actuals to keep expenses on track
• Review and approve operating expenses per company policy
• Assist in determining CAM expenses, review CAM reconciliations, and field tenant CAM questions

Projects & Capital Work

• Bid, negotiate, and present recommendations for tenant improvements, repairs, and renovations
• Oversee approved construction projects from kickoff to closeout; on scope, on budget, on time
• Troubleshoot operational issues, identify improvement opportunities, and bring recommendations to management

Leasing & Compliance

• Interpret and apply commercial lease terms, CAM language, and lease calculations with precision
• Support the leasing team and brokers through negotiations, including tenant improvement scoping and costing
• Enforce lease compliance and manage delinquency

Property Operations

• Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional
• Field after-hours emergency calls and coordinate vendor dispatch with the Operations team
• Ensure work orders are completed and property conditions are documented accurately

Requirements and Qualifications

• 2-5 years of commercial property management experience.
• Reliable Transportation and a valid Driver’s License.
• Working knowledge and understanding of operating costs, budgeting and related expense control preferred.

Benefits   At Windsor, we are committed to the well-being of our staff.   - Medical & HRA Card: We offer our team a medical plan and an HRA Card! Those who enroll in our medical plan will get their first $4,300 of their deductible covered (if participating as an individual) or $8,600 (if participating as a family).- FSA Dependent: We offer an FSA Dependent care that you can choose to participate in up to the federal maximum of $7,500. - FSA Medical: We offer an FSA Medical care that you can choose to participate in up to the federal maximum of $3,400.- Vision and Dental: We offer a vision and dental plan through Ameritas. - 401(k) Plan: We offer a safe harbor 401(k) plan, with company matching vesting immediately via Vestwell. Windsor will match 100% of the first 3% of your salary and 50% of the next 2% of your salary (so if you contribute 5%, Windsor matches 4% of your salary). - Life Insurance: Life insurance plans are available! Premiums are on a pre-tax basis. - Short-Term Disability: Fully covered by Windsor, with a guaranteed level of coverage. Supplements State disability leave (if applicable)! - Long-Term Disability: Fully covered by Windsor, with a guaranteed level of coverage. 60% of pre-disability monthly earnings up to $10,000 per month. - Federal Holidays: We observe the 11 Federal Holidays and close our office. - Vacation PTO: There are 15 earned days of vacation PTO in your first year, stepping up to 20 days thereafter. - Sick PTO: We have our standard 5 sick PTO days per year. - Benefits Consultant: We are partnered with Cavignac, so our team has a Benefits advisor!   Other Fun Facts About Windsor Management - We care A LOT about investing in our teams! We have been certified as a Great Place to Work, from 2024 to 2026. - We have been listed in Fortune’s Best Small Workplaces in the country, in Real Estate, and in the Bay Area! - We’re growing! We have been listed in the San Francisco Business Times' Top 100 Fastest-Growing San Francisco Businesses from 2022 to 2026, earning us a spot on their Honor Roll. - We are female-founded and owned! We are recognized as the Top 100 Female-Owned San Francisco Businesses by the San Francisco Business Times from 2022 to 2026. - Our growth has been organic! We have grown 100 percent through word of mouth! We invest in our team so they can then invest in our clients! Happy clients have referred other happy clients! - We give back to our communities! We have volunteer events that we participate in as a team!   We have an extensive interview process—and that's by design. Our success is no accident - it is due to the collective effort and talents of our team. We carefully select who we add to the team, and our interview process reflects that. This may result in an interview process that spans across weeks.   Unfortunately, due to the high volume of candidates, we cannot get back to everyone. However, we assure you that all applications are reviewed.   We request that third-party agencies refrain from contacting us regarding this job posting. We are managing the recruitment process internally and will not be considering applications or services from external agencies. Thank you for respecting our recruitment process.