Operations Manager

Operations Manager

Location: Brackenfell
Employment Type: Full-time, Permanent
Salary: R600,000 – R750,000 CTC per annum, depending on experience and expertise

Job Overview

Our client is seeking an experienced Operations Manager to take full ownership of the day-to-day operations and maintenance of a commercial property in Brackenfell.

This is a unique opportunity for a hands-on property professional who enjoys independence, accountability and ownership. You will be the dedicated representative on site, acting as the primary point of contact for tenants, contractors and service providers, while being supported by a broader property and facilities team.

The successful candidate will be responsible for ensuring the property operates safely, efficiently and to a high standard, while maintaining strong tenant relationships and overseeing maintenance, service delivery, compliance and operational requirements.

Key Responsibilities

Property Operations & Maintenance

• Conduct regular property inspections, identifying maintenance issues and building defects across common areas, HVAC systems, pumps, fencing, roads, electrical infrastructure and other critical assets.
• Coordinate preventative maintenance, servicing and repairs across the property.
• Oversee generator functionality, servicing, diesel management and related reconciliations.
• Coordinate inspections and servicing of critical equipment, including generators and fire systems.
• Manage servicing requirements for gutters, windows, roller shutters, air conditioning and other building infrastructure.
• Support tenant move-ins, move-outs and handovers in conjunction with the Property Manager.
• Coordinate and oversee tenant fit-outs and renovations alongside the relevant project teams.
• Maintain accurate records of equipment, attic stock, maintenance activities and repairs.
• Assist with minor hands-on maintenance requirements where appropriate.
• Oversee recycling and sustainability initiatives on the property.

Tenant & Stakeholder Management

• Act as the primary on-site contact for tenants, responding to and resolving operational queries, complaints and requests.
• Build and maintain strong, professional relationships with tenants and service providers.
• Coordinate and monitor third-party contractors responsible for security, cleaning, pest control, access control, landscaping and other soft services.
• Conduct regular spot checks to ensure service providers are delivering against agreed standards.
• Coordinate subcontractor activities through the Facilities Administrator and relevant internal teams.