Systems Admin

Job Description
Maintains operation of enterprise multi-user network attached storage systems, including coordination with engineers and cross-functional teams. Duties include (but not limited to):

• General multi-vendor storage management, optimization, compliance, and storage object configuration and provisioning
• Create and maintain documentation of the shared storage landscape
• Serve as a trusted adviser to the end user, providing technical mentorship on NAS\\SAN technology
• Best practice storage provisioning to heterogeneous endpoints (including, but not limited to, Microsoft Windows, Linux, and VMware Virtualized servers)
• Operational administration of highly available NAS\\SAN environment (including installation, audit, baseline configuration, non-disruptive OS\\firmware upgrades, maintenance, and performance monitoring)
• Plan, document, and execute on data migrations in support of platform asset lifecycle management
• Assist in storage capacity planning and performance headroom forecasting
• Troubleshoot complex problems and recommend appropriate action, enlisting peer and vendor support as required
• Develop, draft, and maintain policies and standards related to the use of enterprise shared storage resources

Required Education, Experience, & Skills

• Bachelor's Degree and 6 years work experience or equivalent combination of education and experience
• High level NetApp or Dell Storage expertise with mastery of appliance internals\\feature set\\proprietary OSes (OnTap [cDOT])
• Must possess the experience and ability to participate in technical sessions, to lead projects that span multiple organizations, and to coordinate technical, implementation, and\\or troubleshooting discussions
• Strong understanding of data efficiency and protection technologies - deduplication, compression, compaction, snapshots, mirroring, vaulting, cloning
• Highly proficient in CLI utilization within Linux\\Unix or Windows, as well as various storage\\networking disciplines
• Participate in root cause analysis for significant problems and suggests clear recommendations for improvements
• Ability to handle multiple tasks concurrently with competing deadlines
• Must be available for occasional after hours work as required for high profile changes and supporting implementation teams
• Must be able to participate in on-call rotation

Preferred Education, Experience, & Skills

• Experience with ITIL workflow methodologies including Incident management, Change management, and CMDB maintenance. Familiarity with ServiceNow is a plus