GTM Operations Manager
US$98,000 – US$175,000 / yr base salary
Posted 7 Oct 2026
Advertised as “GTM Operations Manager, Enablement”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
| Base salary | US$98,000 – US$175,000 / yr |
|---|
Hiring Manager – Ryan Hinkley, Director of Revenue Operations
About Scribe
Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents.
We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.
About the role
You're joining Scribe as the first owner of how every AE, BDR, CSM, and SE actually does their job day-to-day. Right now that experience differs depending on who ramped you and which pod you landed in, and the gap gets absorbed by managers who are already stretched thin. You'll map the real workflow role-by-role, redesign it where it's broken, build the layer that lets managers inspect it, and run the onboarding that gets new hires into it fast.
What you'll do
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Map the complete day-in-the-life workflow for every GTM role — AE, BDR, CSM, SE, and their managers — so reps know what to do without hunting for it
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Design the task, queue, and report experience that makes that workflow real and consistent across every pod
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Build the manager inspection layer so leaders can check adoption on a defined cadence instead of asking around
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Run new-hire onboarding cohorts end to end, from logins and systems training to first workflows and ramp milestones
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Own change adoption when pricing, packaging, process, or tooling shifts, making sure the field actually adopts it, not just hears about it
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Re-architect broken workflows and specify the fix precisely enough for GTM Systems to build against
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Run the front line of user support and the case queue, using Scribe Capture and Optimize to find where reps actually get stuck
What we're looking for
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You've operated as a stakeholder or program owner through at least one CRM or systems implementation at a B2B SaaS company
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You look at a broken workflow and call it wrong, then design and spec the fix instead of documenting the mess as-is