Quality Engineer

JMA is restoring U.S. leadership in wireless technology at a critical time in the transition to 5G. It makes the world’s most advanced software-based 5G platform, designed, coded, and manufactured in Syracuse, NY at the only U.S.-owned 5G factory in the country. Across its global tech centers, JMA makes 5G possible for organizations with the most critical connectivity demands in the world. JMA’s technology is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare centers, the busiest transit centers, and the U.S. Military. 5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today. 

We are seeking a Quality Engineer, to bring structured - data-driven quality engineering discipline that is rooted in methodologies such as APQP, PPAP, and FMEA - to the production floor. This role will continue to build the quality planning framework by working cross-functionally with Engineering, Operations, and Supply Chain to drive First Pass Yield, reduce nonconformances, and establish repeatable, scalable quality systems.

Position Responsibilities:

• Lead the implementation of APQP (Advanced Product Quality Planning) methodology across new product introduction and existing product lines, bringing structure the team does not currently have.
• Develop and maintain PPAP packages, Control Plans, and Process/Design FMEAs for new and changing products.
• Assist in establishing, implementing, and maintaining the quality management system.
• Monitor, compile, and drive action from First Pass Yield, Quality Nonconformance, and RMA data with cross-functional teams to improve product and process performance.
• Support product development and introduction to production through design release and change approvals, FMEA design and analysis, and quality assurance planning.
• Interface with Engineering, Operations, and Supply Chain to ensure products conform to approved specifications.
• Identify measurement and metrology technologies and strategies; evaluate and recommend new technologies for measurement, inspection, and test.
• Conduct internal and external audits, including closing out findings, creating audit reports, and determining corrective actions.
• Compile statistical data and lead capability studies (Cpk/Ppk) and Gage R&R / MSA studies on new and existing equipment; report findings and recommendations.
• Train and mentor quality technicians and cross-functional partners on APQP, PPAP, FMEA, and structured problem-solving methods.
• Apply Lean principles to guide improvements, including process mapping and flow diagrams.
• Interpret technical documentation and testing specifications; produce clear technical writing and reporting.
• This position is located onsite in Liverpool, NY

Required Skills & Qualifications:

• Bachelor's degree in Engineering or a related field preferred.
• 5+ years of experience as a Quality Engineer, ideally within automotive or aerospace manufacturing, with hands-on ownership of APQP and PPAP processes.
• Deep, practical experience with APQP, PPAP, Design/Process FMEA, and Control Plans - able to stand these up in an environment where they don't yet exist.
• IATF 16949 familiarity preferred but not required for certification purposes, but valuable as a signal quality system discipline.
• Advanced knowledge of statistics: SPC, probability, Cpk/Ppk, Gage R&R/MSA.
• Advanced root cause analysis and structured problem-solving skills (8D, 5-Why, fishbone); Six Sigma certification a plus.
• Excellent communication, presentation, and analytical skills to lead and work with operational teams and internal/external stakeholders.
• Superior project management, organizational, and time management skills; self-motivated with a positive, professional attitude.
• Lean understanding as a guide for implementing improvements, with demonstrated ability to create flow diagrams and process maps.
• Strong technical reading, interpretation, and writing skills for specifications and quality documentation.
• This position is located onsite in Liverpool, NY At JMA, our people are deeply committed to their work and we provide benefits to match. When you join JMA you have immediate access to everything you need. Whether you're looking for employee discounts, financial, legal and/or childcare resources and support, we have you covered. We believe in providing comprehensive health and wellness coverage along with monetary rewards towards health goals, in addition to numerous company-provided personal protection benefits at no additional cost to you. At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.