HR Consultant

The HR Consultant is responsible for offering first-line HR consultation and advice across all HR disciplines within HR Shared Services. This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.

Responsibilities

• Deliver efficient first-line call resolution while providing an all-round superior service and excellent employee experience 

• Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates 

• Provide employee relations advice and support 

• Reporting

• Manage onboarding process

• Project involvement

• Provide support and advice related to, among others: 

• Performance

• Transformation

• OD and Reward 

• Benefits

• Maintain and ensure adherence to agreed policies and procedures 

• Assist and advise line managers and employees on the effective utilisation of relevant self-service options 

• Maintain employee data and reporting 

• Adhere to service level agreements and quality standards 

Qualifications

• HR or related degree (essential)

• 2 – 3 years’ experience in HR

• Experience in NIEIS system

• Cross function HR knowledge (Non- negotiable)

• Customer service / user experience passion 

• Continuous improvement performance mindset 

• Understanding of the TFG business context 

• Experience in a shared services environment will be advantageous

Skills:

• Review and Reporting

• Good MS Office (Excel) skills

• Managing Change

• Excellent communication and interpersonal skills

• Business Case Contribution

• Business Process Modeling (BPM)

• Enterprise Readiness Assessment

• Perform Gap Analysis