Clinical Technician

Position Summary

The Clinical Technician (TMS) plays a key role in delivering advanced interventional treatments for psychiatric and neurological conditions at Salma Health. This position primarily supports Transcranial Magnetic Stimulation (TMS) treatments, with opportunities to assist in Esketamine (Spravato) administration, EEG procedures, and cognitive testing.

This role is ideal for individuals seeking hands-on clinical experience in interventional psychiatry and neuroscience, working closely with a multidisciplinary team to provide evidence-based, compassionate care.

Location: On-site | Phoenix, AZ

Shifts

Shift 1: 7:30AM - 4:30PM

Shift 2: 8:30AM - 5:30PM

Key Responsibilities

TMS Treatment Delivery (Primary)

• Administer conventional and SAINT TMS protocols in accordance with clinical and safety standards.

• Monitor and document patient responses in the EHR.

• Prepare treatment rooms, calibrate equipment, and ensure patient readiness for each session.

• Communicate effectively with providers, escalating concerns as needed.

Esketamine (Spravato) Support

• Assist with setup, observation, and documentation during Esketamine treatments.

• Support patient monitoring and safety throughout recovery.

Administrative & Patient Support

• Welcome patients and serve as the first point of contact at the clinic, providing a warm, professional, and compassionate experience.

• Manage patient scheduling, check-in, check-out, and follow-up coordination while responding to incoming phone calls and email inquiries.

• Ensure timely and accurate patient documentation and data entry in the EHR.

• Ensure smooth patient flow throughout the clinic and maintain a clean, comfortable, and well-organized waiting area.

• Serve as the primary point person for daily operational activities, facilities, and clinic readiness.

• Partner with Clinical Operations leadership to implement new workflows, EHR processes, and policy updates.

• Coordinate with Care Coordination, central support, and billing teams for scheduling, billing coordination, and prior authorizations.