Product Manager

Achievers is an employee recognition and engagement platform, and our mission is to Change the Way the World Works. We help companies celebrate great work, build stronger cultures, and make sure people feel valued. Every day, our platform powers millions of recognition moments for global, multi-generational workforces. 

We’re hiring a Senior Product Manager to lead the product behind our Milestone and Celebration experiences. This is the part of Achievers that recognizes work anniversaries, birthdays, and service milestones, the moments people tend to remember from their time at a company. You’ll work in a product triad with a Product Designer and a Lead Engineer, setting the roadmap and leading the work together. When the product works, a hard-earned anniversary or a quiet milestone gets noticed instead of slipping past. Millions of those moments run through what you would build. 

Learn more about the domain here: https://www.achievers.com/platform/celebrate/

Why you`ll love this role:

• Your work will change how millions of people feel about their jobs. Change the Way the World Works is the mission, and this product is one of the places you can watch it happen.
• You’ll own product strategy for a core part of the platform, reporting to the Digital Product Director who leads our Member Experience portfolio.
• You’ll work in a true product triad with a Product Designer and a Lead Engineer, sharing direction and delivery rather than handing off specs.
• You`ll join a team that values empathy, ownership, and high standards, and gives you room to make decisions that matter.
• You`ll thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters.

How you'll shape our Milestone and Celebration experiences:

• Set the roadmap and lead the work alongside your Product Designer and Lead Engineer, across web, mobile, and the channels we integrate with.
• Understand the admins and program owners who run recognition and the employees who receive it, and turn what you learn into clear priorities.
• Improve the automation that spots employee milestones and sends timely, personal celebrations without creating extra work for admins.
• Keep the experience feeling personal and authentic rather than automated and generic.
• Use data, research, and experimentation to guide decisions and measure impact, including participation, recipient response, on-time delivery, and engagement.
• Work with enterprise customers and teams across Achievers to understand their programs, cultural norms, and configuration needs in different regions.
• Make sure celebration experiences work at global scale, with localization, multiple languages, and culturally appropriate recognition across regions.
• Mentor and coach other Product Managers, raising the standard of the work without managing anyone directly.

Experience we feel will set you up for success:

• 5+ years of hand-on product management experience, shipping digital products end to end in SaaS or B2B2C.
• Advanced experience in a product triad, or close partnership with Design and Engineering with shared ownership of strategy and delivery.
• Comfort using data, research, and experimentation to decide what to build and to measure results.
• Strong communication skills and the ability to align people without relying on authority.
• A strong interest in building products that people enjoy using.

Advantageous but not required

• Experience in employee experience, engagement, HR tech, or recognition platforms.
• Experience with automated or triggered experiences, personalization, or messaging and notifications.
• Familiarity with HRIS integrations such as Workday or SuccessFactors.
• Comfort with SQL or BI tools for exploring engagement and sentiment data.
• Interest in applying new technology and AI to improve product experiences. Why Achievers is a Great Place to Work**™**   At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.   Our Approach to Total Rewards   $145,000 - $170,000 reflects the salary range for this role, depending on experience, skills, and market data. We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.   Benefits and Perk****s for permanent full-time employees:    ✨  Rewards for your impact through our Recognition and Rewards program  🩺  Health Benefits and Life Insurance Coverage beginning on your first day  👶🏼  Parental Leave Top-up  🙌🏼  Employer matched RRSP contributions  🏖️  Flexible Vacation to recharge, so you can bring your best 🤝🏽  Employee and Family Assistance Program offering mental health, legal, and financial counselling 🚀  Supported professional development and career growth (Linkedin Learning, mentorship) 👏🏼  Employee-Led Employee Resource Groups that celebrate our diversity  🧘‍♀️  Regular events designed to build connection, belonging, and well-being   🇨🇦  Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office    Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.   Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.