Project Manager

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.   Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

We are seeking a highly experienced Senior Project Manager to join our Professional Services team, leading our most complex and technically demanding enterprise SaaS implementations. This is a senior, high-impact role for a PMP-certified project management professional with deep experience managing enterprise SaaS deployments and a strong technical foundation. The ideal candidate is as comfortable in a technical architecture conversation with engineering and customer IT teams as they are managing executive stakeholders, and brings proven judgment for de-risking large-scale, multi-phase, multi-stakeholder implementations.

Key Responsibilities

• Oversee the planning, execution, monitoring, and closure of multiple customer projects.

• Establish strong relationships with customer stakeholders, ensuring alignment on project goals and deliverables. Manage communication and expectation-setting throughout the project.

• Develop and maintain detailed project plans, managing scope, schedule, resources, and budget. Track project progress and ensure adherence to milestones.

• Identify potential risks and proactively implement mitigation strategies. Manage scope changes, budget adjustments, and timeline shifts through structured change control processes.

• Coordinate cross-functional teams, ensuring proper allocation of resources for successful project execution.

• Maintain comprehensive project documentation, including status reports, risk registers, and lessons learned. Provide regular updates to leadership and customers.

• Leverage industry best practices and continuous improvement methodologies to enhance project execution and customer satisfaction.

Qualifications & Experience

• Lead the full project lifecycle for enterprise-tier customer implementations, including complex data integrations, custom configurations, and multi-system architectures.

• Serve as the primary point of accountability for enterprise customer stakeholders (VP/C-suite), driving alignment on scope, technical approach, and delivery milestones.