Security and Operational Resilience Program Management Specialist

Job Title:  Security & Operational Resilience Program Management Specialist

Job Location: Miami, Florida

Overall, Role Purpose:

• Leads administrative and program compliance support for TSA, CTPAT, and Security/BCM programs, ensuring regulatory adherence, system integrity, and continuity across the organization.

Executive Summary of Roles & Responsibilities

This role provides centralized administrative, compliance, and operational support across Security, TSA regulatory programs, Business Continuity Management (BCM), and Health & Safety ensuring adherence to federal requirements, data integrity, and program continuity across the network.

Key Responsibilities:

• Regulatory Compliance & Program Administration (TSA / CTPAT)

• Manage end-to-end TSA Security Threat Assessment (STA) lifecycle, including monthly validation of >25,000 personnel records and oversight of ~5,600 active STAs

• Administer Authorized Representative (AR) program (~340 vendors), ensuring compliance with TSA requirements (STA, training, IACMS associations)

• Coordinate closely with US Cartage and vendors to maintain compliance and support onboarding, validation, and monthly reconciliation

• Maintain strict adherence to TSA timelines (e.g., changes >30 days classified as violations)

• Training & Compliance Tracking

• Oversee administration and tracking of TSA-required training programs (IAC, CCSP, SSPAC), totaling ~11,000+ annual training records

• Ensure dissemination of updated screening requirements and regulatory guidance across all DGF locations

• Systems & Data Governance

• Maintain and validate data across IACMS, XTC/XDS/XVM systems, ensuring accuracy and compliance

• Oversee Single Sign-On (SSO) access and system integration for TSA and CTPAT platforms

• Manage system user access and ensure proper deployment of applications

• SharePoint & Documentation Management