Business Intelligence Analyst

Supports Collective Residential's portfolio operations team by validating metrics and formulas in UDP, our consolidated BI platform, tracking open data issues through to resolution with the UDP team, cross-referencing figures against source data in our property management systems (PMS), and building out new and improved reporting and dashboards in UDP.

Responsibilities

• Validate metrics, formulas, and calculated fields in UDP against source data and expected outputs.
• Cross-reference UDP figures against PMS data (Yardi, RealPage, AppFolio, Entrata) to confirm accuracy.
• Identify discrepancies, broken formulas, or mismatched metrics and document them clearly for follow-up.
• Track existing known issues and their status through to resolution, maintaining an up-to-date issue log.
• Work directly with the UDP team to communicate problems, provide supporting detail, and confirm fixes.
• Apply property management knowledge (occupancy, delinquency, turnover, NOI) to judge whether figures look right.
• Rebuild existing dashboards and reports in UDP.
• Roll out reports and dashboards out as automated, scheduled deliveries.
• Support reporting design projects, identifying key metrics to surface and identifying the best way to visualize and show the data.
• Maintain confidentiality of all company and portfolio data per NDA.

Requirements

• Previous experience in Property Management or similar industries is a must!
• Experience validating metrics and formulas in a BI or reporting platform, not just viewing dashboards.
• Experience building reports or dashboards in a BI tool (Power BI, Tableau, or similar).
• Solid understanding of property management operations and metrics.
• Working knowledge of at least one major PMS (Yardi, RealPage, AppFolio, or Entrata); multiple is a plus.
• Strong attention to detail, able to spot when a number or formula looks wrong.
• Comfortable tracking multiple open issues to resolution.
• Clear written communication for documenting issues and vendor coordination.
• Reliable internet and own equipment.
• Some overlap with U.S. business hours will be required.

Benefits

• Contractor Agreement; payments in USD.
• Competitive hourly rate.
• Flexible schedule.

As part of our hiring process, we use artificial intelligence tools to support our recruiting team’s work. These tools do not make hiring decisions or replace the work of our hiring contributors.