System Administrator

About Emesent

Emesent is a Brisbane-based world leader in autonomous LiDAR mapping and drone autonomy. Our flagship product, Hovermap, delivers autonomous LiDAR mapping in GPS-denied environments for the Mining and Defence sectors. Our newly launched GX1 brings high-performance handheld LiDAR to surveying and the built environment. Behind both sits a pipeline of future hardware products and a team that takes hard engineering problems from concept to the field.

Role Description

The System Administrator reports to the Director of IT & AI and sits within a small IT team. The role is responsible for the design, operation, security, and continuous improvement of the organisation's corporate IT environment. This spans on-premises and cloud infrastructure, Microsoft and Linux platforms, identity and access management, SaaS integrations, endpoint fleet management, and internal engineering compute clusters.

The role is both hands-on and enabling, keeping day-to-day operations running reliably while helping engineering and business teams adopt new technologies, tools, and workflows safely. The successful candidate will act as a technical escalation point (L2/L3) for the service desk and will contribute to governance, disaster recovery, and cybersecurity initiatives across the business.

Key Responsibilities:

Infrastructure & Operations

• Administer Windows Server environments, including Group Policy, DNS, DHCP, file and certificate services.

• Provide L2/L3 operational support, resolving escalations from the Service Desk and complex infrastructure incidents.

• Mentor and support L1/L2 Service Desk staff, building their technical capability.

• Prioritise tickets in the infrastructure queue, ensuring incidents and requests are resolved within agreed SLAs.

• Administer Microsoft 365, including Exchange, Teams, SharePoint, and Intune.

• Manage endpoint provisioning and lifecycle for a globally distributed workforce across Windows, macOS, and Linux.

• Administer VMware and Linux compute clusters and AWS environments, including capacity planning and performance management.

• Maintain VPN infrastructure for remote and on-site personnel.

• Administer network configuration for Brisbane HQ and remote sites (switching, routing, firewalls, wireless).

• Own DR and business continuity initiatives, including backups, restore testing, and infrastructure resilience.