IP Network Engineer

Job Description

Tieto Tech Consulting, is looking for a highly skilled and motivated  IP Network Engineer NOC, a professional who will join a project within a Telecom Team for our respectful client BICS.

BICS operates one of the world's most extensive communication networks, carrying around 50% of global roaming traffic and connecting more than 5 billion mobile subscribers worldwide. Through partnerships with hundreds of operators, service providers, hyperscalers, and enterprises, BICS delivers connectivity across 1000+ destinations and supports a broad portfolio of services including Voice, LTE and 5G Roaming, Cloud Communications, IoT Connectivity, Messaging, Mobile Identity, Signaling, Fraud Protection, and Global SIP Trunking. 

You will work with the world's largest telecom operators and technology providers, helping to ensure the quality, reliability, performance, and security of international communications, while impacting how billions of people connect, communicate, and do business every day. 

Beyond traditional telecommunications, BICS is at the forefront of enabling digital transformation, cloud interconnectivity, IoT ecosystems, and next-generation mobile services, helping customers navigate the evolving global connectivity landscape. 

Become a part of the BICS community at Tieto Tech Consulting that has been growing since 2010 and enjoy the comfortable and stable environment where new ideas thrive. 

Role Purpose
As a Senior IP Network Engineer NOC, you will be responsible for monitoring, analyzing, troubleshooting, and coordinating the resolution of network incidents affecting our global IP backbone and telecommunications services. You will play a key role in ensuring service continuity and delivering outstanding customer experience.

Key Responsibilities

• Perform real-time monitoring of network and service performance across BICS ‘s infrastructure.

• Manage and coordinate infrastructure incidents, both reactive and proactive, impacting:

  • Capacity Services (Leased Lines and Carrier Ethernet)

  • IP Backbone Services

  • Backbone Products

  • BICS Network infrastructure, including transmission systems and network equipment

• Conduct the initial assessment of network incidents and classify them as traffic-affecting or non-traffic-affecting.

• Analyze incidents to identify the point of failure and resolve issues whenever possible.

• Escalate and coordinate unresolved incidents with the appropriate internal teams or external providers, ensuring timely follow-up and feedback.