QA Engineer
Posted 5 Jun 2026
Advertised as “Senior QA Engineer”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
- Employment
- Remote
- Contract
- Contract
No salary listed for this role.
About Us:
Steer Health helps healthcare organizations improve patient access, reduce operational burden, and recover revenue through AI-native workflow automation. Our lead product, Luna AI, acts as a voice-based digital workforce, handling patient access workflows such as scheduling, intake, and follow-up. We sit on top of existing EHR infrastructure and focus on measurable operational outcomes.
About the Role
We are looking for a Senior QA Engineer who thrives at the intersection of AI, voice automation, and cloud-native systems. You will own quality across our platform — from testing LLM-powered features and voice pipelines to ensuring robust end-to-end coverage on GCP infrastructure. You will work closely with product, engineering, and AI teams to embed quality from the ground up.
Requirements
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Design, build, and maintain automated test suites using Playwright for web and API surfaces, including AI-generated content flows.
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Lead QA strategy for voice automation pipelines built on ElevenLabs — developing test cases for synthesis quality, latency, and failure modes.
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Validate Claude (Anthropic) integrations: prompt-response accuracy, edge case handling, safety behaviors, and output consistency across builds.
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Build and maintain Node.js-based test tooling, harnesses, and custom reporters for CI/CD pipelines.
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Deploy, monitor, and triage test infrastructure on Google Cloud Platform — leveraging Cloud Run, GCS, and Pub/Sub for scalable test execution.
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Define and track quality metrics: test coverage, flakiness rates, mean-time-to-detect, and regression velocity.
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Collaborate with engineers during design reviews to surface testability gaps and advocate for observable, fault-tolerant system design.
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Mentor junior QA engineers and establish team-wide standards for test authoring, review, and maintenance.
Required Qualifications
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5+ years of QA engineering experience, with at least 2 years on systems that include LLMs, AI APIs, or speech/audio pipelines.
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Expert-level Playwright skills — authoring resilient selectors, managing parallel workers, and debugging flaky tests at scale.
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Proficient Node.js developer — comfortable writing custom test runners, CLI tooling, and service mocks in TypeScript/JavaScript.
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Hands-on GCP experience: deploying workloads to Cloud Run or GKE, querying logs in Cloud Logging, configuring artifact storage in GCS.