Collision Estimator

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:

·       Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.

·       Takes clear and accurate photos of damages.

·       Order parts, check availability and ensure that we receive the accurate discount from all vendors.

·       Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.

·       Assigns labor to Technicians and Painter.

·       Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.

·       Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.

·       Finalize and line match supplements prior to vehicle delivery.

·       Confirm the insurance supplements are scanned and attached to estimating system.

·       Pre-close files for delivery.

·       Verifies the exceptions tab in the estimating system throughout the repair process.

·       Ensure all parts have been received and invoices are posted.

·       Confirms all labor has been assigned accordingly.

·       Ensures vehicles are inspected for quality control before vehicles are delivered to customers.

·       Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.

·       Prepares file for final bill upload.

·       Make sure correct verbiage is used on estimate for final billing.

·       Document in notes that you have completed the file and upload for billing.

·       Requires little to no experience in discipline

·       Conducts routine tasks as directed

Requirements

• Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
• Takes clear and accurate photos of damages.
• Order parts, check availability and ensure that we receive the accurate discount from all vendors.
• Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
• Assigns labor to Technicians and Painter.
• Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.