HR & Office Operations Manager

RIVR, part of Amazon is a robotics company pioneering Physical AI through real-world doorstep delivery. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn from rich operational data at scale.

Following our acquisition by Amazon in March 2026, we are continuing this mission with greater reach and speed. By combining custom robot hardware, onboard autonomy, and cloud-based coordination, RIVR, part of Amazon is building the next generation of safe, reliable autonomous robots for last-mile delivery

Job Description

As we scale within the Amazon ecosystem, we are looking for an HR & Office Operations Manager to join Amazon RIVR on a fixed-term, 9–12 month maternity cover contract.

You will take ownership of our day-to-day HR operations and workplace management, ensuring continuity throughout the maternity leave period. Based in Zurich, you will be responsible for delivering accurate, compliant and reliable HR operations for our Swiss workforce while supporting our continued integration into Amazon’s global systems and processes.

You will work closely with RIVR’s People leadership, site leaders and Amazon partner teams across HR, Payroll, Benefits, Immigration, Legal, Finance, Real Estate and Facilities. You will also play a central role in our upcoming office relocation.

What you’ll be doing

HR Support & Integration (70%):- HR Operations Ownership: Take responsibility for local HR operations, ensuring employee processes, documentation and records are accurate, compliant and delivered on time.

• Payroll, Benefits & Time Tracking: Own the monthly Swiss payroll cycle in partnership with internal and external providers. Review payroll outputs, coordinate employee changes and benefits administration, oversee mandatory time tracking and resolve discrepancies before final approval.
• Swiss Employment Compliance: Ensure HR operations comply with Swiss employment law, social security requirements and internal Amazon policies. Identify risks, recommend solutions and escalate material issues to the appropriate People, Legal or leadership stakeholders.
• Employee Lifecycle Management: Manage the operational employee journey from onboarding through offboarding, including employment documentation, contract changes, work permits, employment certificates, leave administration and local regulatory correspondence.