Project Manager
Posted 18 Aug 2026
Advertised as “Senior Manager- Professional Services (Project Management)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8–12 yrs
- Management level
- People management
- Contract
- Full-time
No salary listed for this role.
CertificationsProject Management Professional, PRINCE2
Position: Senior Project Manager- Professional Services
Location: Mumbai, India
About LRN:
LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.
Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.
About the role:
We are looking for a seasoned leader to head our Professional Services Project Management team. This role will be responsible for leading a team of project managers who deliver high-quality, customized content solutions for our B2B clients.
You will play a critical role in ensuring seamless execution, client satisfaction, operational efficiency, and scalability of our content customization projects.
Requirements
What you'll do:
Team Leadership & Development:
- Lead, mentor, and scale a team of project managers
- Drive performance management, coaching, and career development
- Foster a culture of accountability, ownership, and continuous improvement
Project Delivery Excellence:
- Oversee end-to-end delivery of content customization projects
- Ensure projects are delivered on time, within scope, and at high quality
- Standardize project management frameworks, tools, and best practices
Client Experience:
- Act as an escalation point for key client engagements
- Partner with Client Success / Sales teams to ensure smooth project onboarding and delivery
- Drive high client satisfaction and retention through consistent delivery excellence
Operational Efficiency & Scale:
- Identify opportunities to streamline workflows and improve productivity