Shared Services Officer

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.

They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.

Job Responsibilities

Financial Administration Support

• Process supplier invoices and complete general ledger coding following approved work instructions
• Assist with accounts receivable tasks, recurring billing, and credit request preparation
• Verify invoices against supporting documentation and escalate discrepancies promptly
• Prepare monthly operational and financial reporting packages
• Maintain accurate customer and supplier records while monitoring shared finance inboxes
• Raise purchase orders and escalate missing approvals or non-standard transactions

Operational Administration Support

• Complete accurate operational data entry using CargoWise and related systems
• Process periodic billing tasks, transport administration requests, and operational reports
• Maintain operational registers, vehicle and plant records, and customer paperwork
• Assist with stocktake administration, pallet reconciliations, and document control

Payroll & Workforce Administration Support

• Process employee timesheets and support roster administration tasks
• Assist with payroll data preparation and maintain workforce records
• Collate workforce and labour reporting while escalating payroll discrepancies

WHS & Compliance Administration Support

• Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe
• Maintain compliance registers for contractor management, training, and licensing
• Monitor compliance schedules, manage equipment registration records, and assist with audit preparation
• Provide professional administrative support and respond to internal queries within agreed SLA timeframes

Requirements