Veterinary Healthcare Virtual Assistant

We are a US-based company seeking veterinary medicine-trained staff based in the Philippines.

As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients -- veterinary clinics/practices based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the Hello Rache family and apply today!

You will have the following responsibilities:

• Live virtual scribing

• Attend to patient communications and interaction (phone/email/video)

• Respond to inquiries about healthcare services/tasks

• Gather medical or insurance information

• Manage appointment calendar

• Update patient chart records

• Research helpful information

• Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

• You are a graduate of any animal healthcare profession.

• You have experience with pet insurance.

• You can speak and write well in English. Proficient with medical terminologies and practices.

• You can connect with a variety of people and build rapport

• You have good attention to detail, especially in written reports

• You are comfortable with virtual technologies and can quickly learn.

• Internet subscription/speed: At least 10mbps (DSL/Fiber only)

• Have reliable computer hardware and software (will be verified by our tech team)

• Have a webcam and headset

• Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)

• DVM graduates and licensed DVMs are encouraged to apply.

• Candidates with veterinary work experience are encouraged to apply.

Minimum & Recommended System Requirements

MINIMUM:

WINDOWS

Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required