Implementation Specialist

At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards.   As we continue to grow, our mission remains clear: to provide seamless, secure compliance solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.   Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more.

About the Implementation Team

The Implementation team sits within Secureframe's customer organization and works closely with Sales, Customer Success, Product, Engineering, Security, Support, and our partner ecosystem. This team is responsible for helping customers move from signed contract to real operational readiness: scoped environments, configured platform workflows, clear control ownership, evidence collection, remediation tracking, and a credible path to CMMC assessment.
This is an early role on a team we are building from scratch. The right person is not only comfortable delivering customer implementations; they want to help define what excellent CMMC implementation looks like at Secureframe. You will create playbooks, improve handoffs, identify repeatable delivery patterns, pressure-test service packaging, and help turn early
customer engagements into a scalable implementation motion.

About the Role

  As an Implementation Specialist focused on CMMC, you will lead hands-on implementation projects for customers pursuing CMMC and, where applicable, more advanced defense readiness requirements. You will serve as the primary customer-facing owner for implementation execution, coordinating across internal teams, external partners, and customer
stakeholders.
This role requires strong project leadership, technical fluency, customer empathy, and comfort operating in ambiguity. CMMC customers often need more than software onboarding: they need help understanding scope, CUI and FCI handling, SSP and POA&M workflows, asset categorization, evidence expectations, secure environment decisions, partner responsibilities, and C3PAO readiness. You will not be expected to personally perform every technical remediation, but you must be able to understand the work, drive accountability, and help the customer make steady progress.