Customer Logistics Specialist
Posted 16 Jun 2026
Advertised as “German-Speaking Customer Logistics Specialist”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
No salary listed for this role.
As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
What You’ll Do
• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Requirements
What You Bring
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Strong communication skills in English (B2) and German (C1)
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Customer-focused mindset with excellent communication skills
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Proactive, organized, and tech-savvy
Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.