Customer Solutions Specialist
Posted 15 May 2026
Advertised as “Italian-Speaking Customer Solutions Specialist”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Remote
Compensation
No salary listed for this role.
Role speciality
Customer and Technical Support
Make a real impact every day!
As a Customer Solutions Specialist, you’ll support customers via phone and email, resolving service and technical inquiries with confidence and care. You’ll troubleshoot issues, provide clear solutions, and keep customers informed throughout their cases.
What You’ll Do
- Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
- Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed
- Maintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teams
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
What You Bring
- Strong communication skills in English (B2) and Italian (C1)
- Customer-focused mindset and problem-solving skills