Logistics Coordinator
CA$75,000 – CA$85,000 / yr base salary
Posted 30 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
| Base salary | CA$75,000 – CA$85,000 / yr |
|---|
CertificationsCCS, CITP
Field of studyInternational Trade, Materials Management, Supply Chain (or related)
Study levelDiploma or higher
Logistics Coordinator
Department: Supply Chain / Operations
Reports To: Planning & Logistics Manager
Location: Ottawa (on-site)
Employment Type: Full-Time
Description
March Networks is an established global leader in the video surveillance industry and works with the world’s largest retailers and banking institutions. Our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.
Position Summary
Working with our third Party Order Fulfillment partners, the Logistics Coordinator handles the daily movement of goods in both directions. Outbound, that means finished products, components and demo equipment. Inbound and repair, which means customer returns, RMAs and repair orders. Where required, the role does the shipping, receiving, customs and carrier work to get shipments delivered on time, compliantly and at a reasonable cost, and works closely with carriers, freight forwarders, customs brokers, 3PLs and subcontracted repair centers.
Key Responsibilities
Transportation & Shipping
- Book domestic and international shipments by air, ocean, ground and courier. Pick the mode and carrier based on cost, transit time and service level.
- Act as the day-to-day contact for carriers, freight forwarders, customs brokers, 3PLs and repair service providers. Provide them with shipment instructions and direction.
- Track shipments and handle exceptions such as customs holds, delays, damaged goods and carrier issues. Update internal teams and customers on status.
- Give Sales, Customer Service and Professional Services shipment visibility and delivery estimates, and support field requirements.
Customs & Trade Compliance
- Prepare and manage customs paperwork, including commercial invoices, certificates of origin, HS/tariff classifications, and import/export licenses.
- Run denied party screening and applied export control classifications (ECCN, and ITAR where it applies) and country-specific import restrictions.
- Coordinate customs clearance for international returns and repair shipments, both outbound to repair centers and back to customers.