Executive Housekeeper

Duties and Responsibilities  

As Executive Housekeeper, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards.  

The duties and responsibilities will include:  

• Have a thorough knowledge of all facilities and services offered by the resort including type of rooms available as well as their location and layout.  

Focus on the rejuvenation of the room/public area and laundry experience  

• Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout.  
• Administer all housekeeping and laundry facilities and ensure secure environment for all our guests.    
• Ensure that all set policies, procedures, best practices are in place and rigorously enforced.  
• Work in partnership with Front Office/Guest Services, Reservations and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of Housekeeping department.  
• Instill a cost-focused philosophy through training and education.  
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.  

Qualifications

To execute the position of executive Housekeeper, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:  

Possess a High School Diploma or equivalent plus four years housekeeping/laundry experience preferably in a hotel of similar size and complexity and including supervisory experience. Minimum of a Bachelor’s degree in Hospitality, Hotel or Business Management and more than five years’ experience in a similar hotel operational role, preferred.  

Fluent in English and Italian; I understand that additional languages are preferred.  

Valid authorization to work in Italy is required. Applicants must hold the appropriate visa and/or work permit where applicable.  European visa or valid work permit required.

The above is intended to provide an overview of the role and responsibilities for a Executive Housekeeper at Six Senses Milan. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Milan is an equal opportunity employer. This policy applies to all terms and conditions of employment.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.