Customer Support
MYR 8,000 – MYR 9,000 / mth base salary
Posted 19 Jan 2026
Advertised as “Customer Support - Native Japanese / N1 Speaker”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Contract
- Full-time
- Visa sponsorship
- Offered
| Base salary | MYR 8,000 – MYR 9,000 / mth |
|---|
We’re Hiring: Japanese Customer Support Executives
Location: Cyberjaya, Malaysia
Employment Type: Full-time, Office-based
Industry: Online Shopping Platform
What You’ll Do
Handle customer queries via chat, email, and calls in Japanese (English not required)
Provide solutions and support related to online shopping experiences
Ensure high-quality and professional communication with customers
Work in rotational shifts to support global customers
What We’re Looking For
JLPT N1 certification OR Native Japanese speaker
Open to all nationalities (visa sponsorship available)
Fresh graduates & experienced customer service professionals are welcome
Willingness to relocate to Malaysia