Customer Support Executive
MYR 8,000 – MYR 9,000 / mth base salary
Posted 22 Jan 2026
Advertised as “Customer Support Executive ( Native Japanese / JLPT N1 Speaker)”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Contract
- Full-time
- Visa sponsorship
- Offered
| Base salary | MYR 8,000 – MYR 9,000 / mth |
|---|
Job description:
MUST RELOCATE IN CYBERJAYA,MALAYSIA
We’re Hiring: Japanese Customer Support Executives
Location: Cyberjaya, Malaysia
Employment Type: Full-time, Office-based
Industry: Online Shopping Platform
What You’ll Do
Handle customer queries via chat, email, and calls in Japanese (English not required)
Provide solutions and support related to online shopping experiences
Ensure high-quality and professional communication with customers
Work in rotational shifts to support global customers
Apply Now!
Send your updated CV to Roopa(+60143205906)
Requirements
What We’re Looking For
JLPT N1 certification OR Native Japanese speaker
Open to all nationalities (visa sponsorship available)
Fresh graduates & experienced customer service professionals are welcome
Willingness to relocate to Malaysia
Benefits
What We Offer
Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)
RM 500 transportation allowance
Shift allowance for afternoon shifts
Employment VISA & 1-way flight ticket reimbursement (for expats)
1-week hotel accommodation upon arrival (for expats)
Comprehensive medical benefits (in-patient & out-patient for self & family)
Maternity & paternity leave, annual leave, medical leave as per labor law
Optical & dental coverage