Associate Customer Support
Posted 3 Mar 2026
Advertised as “Japanese Speaker - Associate Customer Support”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
- Visa sponsorship
- Offered
No salary listed for this role.
No unique specialisation
Study levelDiploma or higher
We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts.
Requirements
JLPT N1 certified or native Japanese speaker
Diploma or Bachelor’s Degree
Open to Malaysians & expatriates willing to relocate
Customer support experience preferred; fresh graduates welcome