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Service Desk Engineer

Two95 International Inc. · Kuala Lumpur

Posted 8 Jul 2026

Advertised as “Service Desk Engineer (English+ Hindi)”

BranchFactor Summary

The original posting with the fluff stripped out

Management level: Individual contributor

Compensation

No salary listed for this role.

Role speciality

Desktop EngineeringEnd User ComputingService Desk SupportVirtual Desktop Infrastructure

Useful technologies

Active DirectoryService NowVDIVMwareVPN

Original posting

Service Desk Agent

Required Technical Skill Set

Service Desk Support

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Knowledge on End User Computing Devices (Laptop / Desktop / VDI)

Which skills are in demand for this role? →

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Ability to provide technical support over the phone

Excellent Oral and Written Communication skills

Hands on Experience on resolving customer issues related to the infrastructure

Assist with support of network connectivity, PCs, and VPN connectivity

Experience on Remote Desktop Client Software’s

Ability to resolve and or provide work around

Anticipate customer needs and proactively identifies solutions

Enthusiastic Maintain high customer / end user satisfaction

Strong in Communication skills and inter-personal skills.

Should have good experience in troubleshooting hardware issues for both desktops and laptops.

Should have experience in Active Directory and desktop engineering

Hands on experience on VMware and VDI troubleshooting.

Languages Support:

Good-To-Have

Ability to think around problems and come up with creative solutions

Service Now Ticketing Tool Knowledge

Microsoft Certification

Which skills are in demand for this role? →

More openings like this

Service Desk EngineeriCapital · Salt Lake City, Utah, United StatesUSD 70K–85K Service Desk EngineerAlixPartners · ChicagoUSD 75K–90K Service Desk EngineerPoint72 · New York, NY; Stamford, CTUSD 100K–135K Service Desk EngineerDavis Technology Management · DFWUSD 85K–95K See all IT, Infrastructure & Cybersecurity openings →

Sourced from workable · original listing

Service Desk Engineer at Two95 International Inc. — BranchFactor