Streaming Data & Operations Analyst

About Simply.TV

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. 

Headquartered in Copenhagen, but supported by 400+ employees worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or product innovation, Simply.TV is the place to shape the future of TV — and have fun doing it. 

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For candidates based in Mexico!**
As a Streaming Data & Operations Analyst, you will take ownership of technical and data-related issues affecting Simply.TV’s streaming services — from initial investigation through resolution.

This is an analytical and technically hands-on role for someone with a strong academic background in Computer Science, Data, or a closely related field, solid Python skills, and the ability to use AI tools and effective prompting as part of their problem-solving workflow.

You will investigate why streaming catalogs, feeds, or data processes are not working as expected, identify root causes, resolve issues where possible, and escalate more complex problems with a clear technical diagnosis.

You will work closely with Streaming, Development, Operations, and other technical teams while also communicating directly with clients when needed. This means you should be equally comfortable diving into data and technical problems as you are explaining your findings clearly to others.

This is not a traditional support role. We are looking for someone who is analytical, curious, technically confident, and able to take ownership of problems rather than simply follow established runbooks.

Responsibilities

• Take ownership of streaming data issues from initial investigation through resolution.
• Investigate incorrect catalogs, feeds, data anomalies, failed processes, and other streaming-related issues.
• Identify root causes by analysing data, system behaviour, logs, feeds, and technical workflows.
• Use Python to investigate, validate, manipulate, or troubleshoot data and technical processes.
• Resolve issues independently where possible or escalate them to Development or other technical teams with a clear diagnosis and supporting information.
• Work with structured data, APIs, logs, feeds, internal systems, and other technical sources.
• Use AI tools and effective prompting to support analysis, investigation, troubleshooting, and productivity.
• Communicate technical findings clearly to both technical and non-technical stakeholders.