Global QMS Quality Manager

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

Job Summary:

Panelmatic is seeking a detail-oriented and experienced Global QMS Quality Manager. The Global QMS Quality Manager is responsible for supporting, maintaining, and improving the company's Quality Management System across global operations. This role ensures compliance with ISO 9001, customer requirements, regulatory standards, and internal quality policies while driving standardization and continuous improvement throughout the organization.

Job Duties:

• Administer and maintain the global Quality Management System (QMS).
• Develop, review, and control quality procedures, work instructions, forms, and process documentation.
• Coordinate internal and external audits, including certification and surveillance audits.
• Track corrective and preventive actions (CAPA) and verify effectiveness of implemented actions.
• Monitor QMS performance metrics and prepare quality reports for monthly operations reviews and management reviews.
• Manage internal audit program for all global locations. Ensure corrective actions are initiated, implemented and closed for findings from the audits.
• Support document control processes and ensure compliance with document retention requirements.
• Facilitate management, review meetings and follow up on action items.
• Assist process owners with risk assessments, process mapping, and continuous improvement initiatives.
• Support training programs related to quality system requirements and procedures.
• Ensure compliance with ISO 9001, customer requirements, and applicable regulatory standards.
• Manage nonconformance, corrective action, and audit databases within the QMS software platform.
• Collaborate with global sites to standardize quality processes and share best practices.
• Other duties, as assigned.

Requirements

Minimum Qualifications:

• Bachelor’s degree in engineering, preferably electrical or related field or equivalent relevant work experience
• 5+ years of experience with Quality Management Systems in a manufacturing environment.
• Experience with ISO-9001 quality management systems (QMS)
• Experience with document control, CAPA, internal audits, and management review processes.
• Proficiency with Microsoft Office and electronic QMS platforms.
• Computer literate and experience working with ERP systems
• Excellent problem-solving, communication, and analytical skills
• Ability to pass physical, drug, driving, and background check required
• Ability to physically push, pull, and lift 50lbs or more required
• Ability to sit, stand, and walk for four plus hours at a time required
• Alignment with company core values required

Preferred Qualifications:

• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or equivalent certification.
• Experience in electrical power distribution, switchgear, control systems, or industrial manufacturing.
• ISO-9001 lead/internal auditor certification
• Knowledge of Lean, Six Sigma, and continuous improvement methodologies.
• Experience supporting multi-site or global quality management systems.

Benefits

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD

• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage

• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)

• 401(k) contributions matched 100% up to 4% 

• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided

• PTO and paid holidays provided

• Career advancement opportunities

• Competitive wages

• Family-friendly environment with average employee tenure above five years