Embedded Security Technician

About the Role

As an Embedded Security Systems Technician, you will be a full-time, on-site technical resource responsible for maintaining, supporting, and optimizing electronic security systems across a portfolio of corporate campuses and executive facilities throughout the San Francisco Bay Area.

You will work as an extension of the client’s Security and Facilities teams, providing day-to-day technical support and ensuring that all security systems remain operational, reliable, and aligned with the client’s security objectives.

You will perform preventive maintenance, troubleshoot complex system issues, coordinate with internal stakeholders and outside vendors, support system upgrades, and install new security technology as required.

This role requires strong technical knowledge, proactive communication, exceptional customer service, and the ability to operate professionally and discreetly in a dynamic, high-profile client environment.

Who Will Love This Job

• A problem solver who enjoys diagnosing complex technical issues and finding the right solution.
• Proactive and dependable, taking ownership of system performance and client needs.
• Organized and able to manage multiple service requests, projects, and priorities.
• A strong communicator who can explain technical issues to both technical and non-technical stakeholders.
• Client-focused and committed to providing a responsive, high-quality service experience.
• Comfortable working independently while collaborating with Security, Facilities, IT, Property Management, and outside vendors.
• Detail-oriented and committed to maintaining accurate documentation and high installation standards.
• Professional and discreet when working within executive facilities and sensitive environments.

Key Responsibilities

• Serve as the primary on-site technical resource for the client’s electronic security systems.
• Maintain, support, troubleshoot, and optimize systems across multiple corporate and executive facilities.
• Perform preventive maintenance, system health checks, inspections, and testing.
• Diagnose and resolve issues involving system hardware, software, programming, power, wiring, networks, and databases.
• Respond to service requests and system incidents in a timely and professional manner.
• Identify recurring issues and recommend long-term corrective actions and system improvements.
• Install, configure, test, and commission new security devices and system components.